KMID : 1235020180120020045
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Health Service Management Review 2018 Volume.12 No. 2 p.45 ~ p.58
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Influence of Servicescape and Nurse-Staff Related Service Qualities on Behavioral Intention of Medical Service Customers
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Lee Dong-Seong
Park Jae-Hong Lee Hoon-Young
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Abstract
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KEYWORD
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Servicescapes, Nursing Staff-Related Service Qualities, Internal Responses, Behavioral Intentions
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